Customer Update.For developing customer confidence and ensuring the success of project, supplier needs to update customer all along the project life cycle. Following are some cases where proper customer updates need to be made.
- Status of the project along the project life.
- Hurdles encountered while executing the project.
- Deviations requested due to inability in holding tolerances
- Extension of deadlines
- Product testing failure
- Work on customer change request
- Synchronizing the Project and program deadlines.
- Aligning the plants strategy with the customer